ALL-HANDS CUSTOMER SUPPORT

Support your customers  without adding a support team

Computer surfaces customer questions that need attention, brings the relevant history into view, and helps your team draft a reply for review.

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Computer for startups

Support customers as you grow

Eligible startups can get Computer Pro  credits and 50% off their first annual plan.

Collaborative customer support starts here

When a question moves between teammates, the conversation shouldn’t start again. See what the customer asked, what your team has already said and what still needs a reply.

Don’t leave customers hanging

Computer surfaces customer questions needing attention. Open one to check the latest message, previous commitments and related work before reviewing a reply.

Get started in three steps

Download Computer, connect supported sources, and review customer questions with the relevant context in view.

Get Computer for desktop or mobile.

Connect

Connect supported tools your team uses for customer conversations and work.

Collaborate

Open a customer question, check the sources and review a draft reply. Use Multiplayer to invite a teammate and work on the response together.

Work with the tools you already use

Connect supported sources for customer conversations, work, and documents. Computer helps you understand the question and prepare a response.

From open question to next response

See what is outstanding, check the history and bring someone in when you need their help. Computer can also help draft an update or summarise what customers have been asking.

Open questions